Water Heater Replacement in West Jordan, Grantsville & Surrounding Areas

Extremely professional, friendly, and fast. Replaced a broken toilet within 24 hours and replaced a water heater within 12 hours. They're life savers when it comes to plumbing,... read more can't recommend them enough.

Could not ask for a more professional company on time and went above and beyond my expectations. I have used this company for many repairs and having a older home... read more tuat needs repairs this is a company you can rely on on time far and always go above and beyond I will recommend them to anyone I know who needs plumbing done. For sure a 5 star company

I called because I had a tankless water heater issue, no consistency in flow of hot water. Jon came out to flush the system and charged me for the... read more flushing. Asked also about a leaky faucet in my bathroom and he told me that he was more of a hvac guy and would have to send someone else out to look at the faucet. The flushing worked for a couple hours but my hot water stopped working again. So I texted Jon again and he came back out and adjusted the pressure to my home. And that didn't work either. I had to text him again. He came back out to investigate further and determined it could be my float and it was a lengthy job and said he would come back on Tuesday March 21st at 330pm. Tuesday came and at 345-4pm I texted him and asked if he was still coming and he proceeded to tell me he forgot to call me to let me know that his truck was getting shelving put in that they have been waiting awhile to do. He said it would be Wednesday or Thursday that his truck should be done and he would call me when his truck was done to set up a new time to come work on it. Thursday came, and still nothing so I texted and asked him if he had any idea when he would be back out. I got no response, so I texted Friday and asked if he was going to come fix my problem or not. And no response to that either. Since we didn't receive a response from Jon, we called the number for the company and got ahold of dispatch and explained the situation. She put us on hold and when she returned she said she couldn't get a hold of him and she would call us back once she does. She didn't bother to ask for our number. When we asked her if she wanted our number, she said she had it. At the time of writing this review (Sunday, 3/26/23) NO ONE has called, texted or came by. Very disappointed and very unprofessional and a waste of time. Edit: they called to apologize on 4/13/2023 and said that they completely dropped the ball on my service needs and refunded the amount I paid initially. Hence why I changed my rating from 1 star to 3 stars. But still unhappy with how long it took them to contact me.

After a few years of trying to find a plumbing business that did the job right the first time, just by luck, I found True Plumbing. When I first called... read more to schedule an appointment earlier this year they were friendly & accommodating. I’ve used True Plumbing twice now & my search for a competent, safe plumbing company is over. I’ll continue to use True Plumbing in the future for any plumbing issues that arise in my home. Roland has come to my house both times I’ve used True Plumbing. Roland is such a nice & knowledgeable person who I felt comfortable having in my home. If you’re looking for a great plumber call True Plumbing & request Roland. He’s very helpful & explains what he’s doing. He fixes things right the first time!

My wife and I recently purchased a house and the plumbing was shot. Not a single working bathroom in the whole house. My wife and I figured two to three... read more weeks worth of work, minimum. True plumbing came in and got the job done in three or four days. Hard workers, and good people. Jason met with me on a couple occasions after hours to go over things with me and answer all of my questions-even the stupid ones. Highly recommended. They will definitely be my go-to moving forward!

An emergency call due to sewage problems. Jason was transparent with pricing and very well with communicating with me throughout the whole process. Their plumbers Nick and East came out... read more to assess the issue and helped fix the problem quickly and professionally. Very competitive pricing, and they left me with the impression of a very honest company. I strongly recommend them to others. Although I don’t hope to see them soon, I will definitely be calling them the next time I have issues. 5 star company! Thank you.????????

East and Jason are great plumbers and exceptional human beings on top of that. I will hire them again!!

True Plumbing did a great job. They had great customer service and were able to come out the same day. East and Nick replaced our water heater quickly and efficiently.... read more We are very happy with their work!

Brian was awesome! He was able to come a littler earlier than planned so he called me first to make sure that would be ok. When he got here... read more he was professional and friendly. I will definitely be calling these guys again when I need more plumbing work done.

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True Plumbing did an amazing job of adding a new gas line to our house and replacing a water heater. It was a huge job, and Roland and his... read more team were amazing at being minimally invasive and communicating exactly what was going to happen and when. The price was very reasonable and I am super pleased with the work

Roland showed up same day and fixed our water heater. He even showed us what happened and how to handle ourselves in the future. Class act the whole way through.... read more Dude deserves a raise 110%

Jason and his team were great! I had called over 5 different companies in the valley. Only two answered the phone but couldn’t get out before end of next week.... read more The other companies didn’t even answer the phone. I called True Plumbing and they had someone to my house within 1.5 hours of calling and had my issue fixed under 3 hours in all. They were great and I would highly recommend!

Nick and East did an amazing job . They were plumbing gentlemen. The job took longer than expected but they made it look like they got it. I really appreciated... read more how they made it all clean afterwards

Amazing service and quick response to fix our shower! Highly recommend!

Jason was quick to answer and schedule an appointment with. When he arrived, He was able to fix our issue and left the work area cleaner than it was before.... read more We look forward to using True Plumbing, Heating and Air for our future basement plumbing needs.

Bryan, Easton and Nick are the best! We had a leak and needed to re-pipe the house. They were fast, efficient and incredibly professional. They tackled any... read more problem, left the house cleaned and even installed some faucets for us!

My garbage disposal started smoking this morning so I called True Plumbing, Heating and Air to see if they could having someone bring a new one and install it. Jason... read more from True Plumbing arrived as scheduled this afternoon and was professional and efficient. He came in with shoe covers resectfully even though I did not request it. He quickly installed the dispoal and provided me within information on the benefits of the one he chose to bring. True Plumbing, Heating and Air will be my first go to for services in this area. Thank you.

August 12, 2023 Was having an issue with my water heater. I had used True Plumbing in the past and was pleased with them. So of course I called them... read more again and Jason was here within the hour. He was able to get my water heater working. Jason did not charge me for the service. Eventually I will have to replace my water heater as it is 12 years old. I am so pleased with this company. I will definitely contact them in a few weeks for the replacement. Jason was professional and very knowledgeable. I definitely highly recommend this company. Thank you Jason we appreciate you! We had a mess with our plumbing. Daniel saved us. He was very professional, very knowledgeable. He explained everything he was doing as he went along. I can say I've never been so.pleased. I would definitely have Daniel from True plumbing come again. He was super amazing.

My mom had an issue with a clogged line. Jason came out, very professional and personal. He wasnt able to clear the pipe, he didnt charge my mom a dime.... read more That is true integrity. We will definitely refer Jason to our family and friends. Thank you Jason for taking such great care of my mom.

An expert (Roland) came to my house the same day as I called. He explained the problem in a way that was easy to understand. He gave a fair estimate.... read more When I agreed to have my 30-year-old water heater replaced, Nick and East were able to come replace it The Same Day! I true-ly (pun intended) appreciate all of their help and hard work so I can be more comfortable in my home.

Jason and his team have been my go to team three times now. They are professional, courteous, punctual and do a quality job. I will always call True Plumbing for... read more my needs.

I had East with True plumbing come out to fix a leak on my toilet and I am more than pleased with the services provided. they came out first thing... read more in the morning East was very professional and knowledgeable with the situation then fixed it quickly! Thankyou East and True Plumbing!

I had an outside faucet fixed East and Nick where Awesome quick and professional I will use them again in the future ????????????

What a great, reliable company! Roland came out and spent time talking with us about our problem and other issues we were concerned about! He was never pressed... read more for time, stayed until all our questions were answered and was so hard working and kind! I have found my new go-to plumbing company!!!

They just finished a replacement of my water main line from meter into the house. the work was done quickly and professionally. They took the lease disruptive/invasive method... read more to run the new line. The yard looks the same as it did before they did their work, maybe even better! Jason and his crew showed up on time, communicated quickly and were curious/respectful with all phases of their work. Job finished on-time and on budget. I would definitely recommend them and would hire them again for future work.

I highly recommend True plumbing. East is such an educated young man! They installed my new water heater in no time. Very professional experience.