Water Heater Services in West Jordan, Grantsville & Surrounding Areas

Jason and his team were great! I had called over 5 different companies in the valley. Only two answered the phone but couldn’t get out before end of next week.... read more The other companies didn’t even answer the phone. I called True Plumbing and they had someone to my house within 1.5 hours of calling and had my issue fixed under 3 hours in all. They were great and I would highly recommend!

Jason was amazing! I had a very stressful flood into my basement Jason came out and solved the problem and fixed it professionally, Honestly, and safely. I Would... read more definitely recommend them to my friends and family.

True replaced a difficult shower head, dial, and faucet for us and did a great job! We worked with Brian, Easton, and Nick and were impressed with their professionalism.

I called because I had a tankless water heater issue, no consistency in flow of hot water. Jon came out to flush the system and charged me for the... read more flushing. Asked also about a leaky faucet in my bathroom and he told me that he was more of a hvac guy and would have to send someone else out to look at the faucet. The flushing worked for a couple hours but my hot water stopped working again. So I texted Jon again and he came back out and adjusted the pressure to my home. And that didn't work either. I had to text him again. He came back out to investigate further and determined it could be my float and it was a lengthy job and said he would come back on Tuesday March 21st at 330pm. Tuesday came and at 345-4pm I texted him and asked if he was still coming and he proceeded to tell me he forgot to call me to let me know that his truck was getting shelving put in that they have been waiting awhile to do. He said it would be Wednesday or Thursday that his truck should be done and he would call me when his truck was done to set up a new time to come work on it. Thursday came, and still nothing so I texted and asked him if he had any idea when he would be back out. I got no response, so I texted Friday and asked if he was going to come fix my problem or not. And no response to that either. Since we didn't receive a response from Jon, we called the number for the company and got ahold of dispatch and explained the situation. She put us on hold and when she returned she said she couldn't get a hold of him and she would call us back once she does. She didn't bother to ask for our number. When we asked her if she wanted our number, she said she had it. At the time of writing this review (Sunday, 3/26/23) NO ONE has called, texted or came by. Very disappointed and very unprofessional and a waste of time. Edit: they called to apologize on 4/13/2023 and said that they completely dropped the ball on my service needs and refunded the amount I paid initially. Hence why I changed my rating from 1 star to 3 stars. But still unhappy with how long it took them to contact me.

Great service ???? Thank you TruePlumbing ????

I had East with True plumbing come out to fix a leak on my toilet and I am more than pleased with the services provided. they came out first thing... read more in the morning East was very professional and knowledgeable with the situation then fixed it quickly! Thankyou East and True Plumbing!

On 07/10/2023 I had a pipe burst in our basement after midnight. Gave Jason a phone call and he came out to our house in the middle of the night.... read more Took care of a pipe burst really quick. He also referred us to restoration company. Same day they came out and took care of the pipe issue. Really nice company and definitely recommend them to anyone that has an issue with pipes. Thank you Jason for your hard work.

East and Jason are great plumbers and exceptional human beings on top of that. I will hire them again!!

What a great, reliable company! Roland came out and spent time talking with us about our problem and other issues we were concerned about! He was never pressed... read more for time, stayed until all our questions were answered and was so hard working and kind! I have found my new go-to plumbing company!!!

Great response to an emergency situation. They arrived in less than an hour to help us. Roland was kind and helpful through the whole process. He worked on fixing our... read more situation in a timely manner and helped us to understand the issue and how we can prevent it from happening again. Thank you for everything.

Roland showed up same day and fixed our water heater. He even showed us what happened and how to handle ourselves in the future. Class act the whole way through.... read more Dude deserves a raise 110%

Just wanted to give a huge shout out to my new homie East who responded to the call about a overflowing toilet. I live in an older duplex and couldn't... read more use either of the bathrooms or washer or shower due to the problem. It was later in the evening and I live in Tooele. I was so impressed with the professional, friendly, and quick response. Who drove out from Salt Lake City and then had to go back to get something else and his partner to try and fix the problem. Which they did! Thank God. It was a huge difficult process. And the day before my daughters first day In Jr. High and my other daughters birthday and a workday for me. It was late but they came with a great attitude and willing to help me out and saved the day, after an already long stressful work day . Thank you so much guys!! I extremely recommend them to everyone. It was a blessing to have them be the only one's who would show up for us that late in the day. And they were here at the time they said they would be both trips back and forth. Thank you so much again. Slay!!!

He was fast,friendly ,affordable and did a great job , I definitely would recommend this company

Great company and super responsive even over holiday weekend. I had problem with my toilet not flushing correctly bc of soft clog that happened Saturday night. I called super late... read more and they set me up with early appointment for next morning. They came with in first 30 minutes of 2 hour window and fixed it right way. The technician was super professional and very knowledgeable and would definitely recommend to anyone needing plumbing services. They will be my plumbing company from now on. Thanks again.

I had an outside faucet fixed East and Nick where Awesome quick and professional I will use them again in the future ????????????

Could not ask for a more professional company on time and went above and beyond my expectations. I have used this company for many repairs and having a older home... read more tuat needs repairs this is a company you can rely on on time far and always go above and beyond I will recommend them to anyone I know who needs plumbing done. For sure a 5 star company

Extremely professional, friendly, and fast. Replaced a broken toilet within 24 hours and replaced a water heater within 12 hours. They're life savers when it comes to plumbing,... read more can't recommend them enough.

Guys were fast and did a great job. Found my plumber.

They just finished a replacement of my water main line from meter into the house. the work was done quickly and professionally. They took the lease disruptive/invasive method... read more to run the new line. The yard looks the same as it did before they did their work, maybe even better! Jason and his crew showed up on time, communicated quickly and were curious/respectful with all phases of their work. Job finished on-time and on budget. I would definitely recommend them and would hire them again for future work.

Jason helped me out on Black Friday with a bad water heater sensor. Was able to come out same day and was in and out in about 40 minutes!

Thank you Brian and Easton of True Plumbing WestJordan. You both did a wonderful, professional job of putting in a new water heater and replacing two hose bibs that... read more were stripped and needed an extensive amount of work for the install. They were courteous, friendly, on time, and most importantly showed expertise and competence. Got this job done in half the time that I was expecting. Cleaned up before leaving. They also did some trouble shooting on another project that needs attention. I will only use this company from here on out for any future issues.

Jason was quick to answer and schedule an appointment with. When he arrived, He was able to fix our issue and left the work area cleaner than it was before.... read more We look forward to using True Plumbing, Heating and Air for our future basement plumbing needs.

An emergency call due to sewage problems. Jason was transparent with pricing and very well with communicating with me throughout the whole process. Their plumbers Nick and East came out... read more to assess the issue and helped fix the problem quickly and professionally. Very competitive pricing, and they left me with the impression of a very honest company. I strongly recommend them to others. Although I don’t hope to see them soon, I will definitely be calling them the next time I have issues. 5 star company! Thank you.????????

True Plumbing did an amazing job of adding a new gas line to our house and replacing a water heater. It was a huge job, and Roland and his... read more team were amazing at being minimally invasive and communicating exactly what was going to happen and when. The price was very reasonable and I am super pleased with the work

Roland came to my home and diagnosed our sprinkler system problem, which was creating a stream around as part of the house, but also flooded part of the basement. He... read more very quickly, saw what the problem was and was able to repair to repair that the next day. He also helped me get in touch with the people that would help me with the restoration of the problem inside the house. This was a mitigation company that works directly with the homeowners insurance. It sped up the whole process tremendously and helped us get back online and with problem solved in a very short period of time.

Amazing service and quick response to fix our shower! Highly recommend!

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