Water Heater Replacement
West Jordan, Utah

An emergency call due to sewage problems. Jason was transparent with pricing and very well with communicating with me throughout the whole process. Their plumbers Nick and East came out... read more to assess the issue and helped fix the problem quickly and professionally. Very competitive pricing, and they left me with the impression of a very honest company. I strongly recommend them to others. Although I don’t hope to see them soon, I will definitely be calling them the next time I have issues. 5 star company! Thank you.🙏🏼

We had some sewage coming up through the drain in our Utility room.We noticed this at 10 PM. My wife called several companies looking for someone to come out tonight... read more because the basement started smelling like sewage and we didn't want to use any water until we got it fixed and un clogged. They all told us they would either call us back or they could be out first thing in the morning. Which none of the called back. So I kept searching and came across True Plumbing. They answered right away put us on hold while they got hold of there Technician. Jason was at are house within 30 minutes. This was after midnight. He was very professional. I showed him where the issue was and he gave an upfront estimate and he found the clog and had it done within 30 minutes. He also put his snake camera to make sure it was cleared. I would definitely recommend using this company. Jason was awesome. He also recommended us a restoration company which I thought was cool of him since this is sewer water and we need to get it cleaned up properly.

I had an outside faucet fixed East and Nick where Awesome quick and professional I will use them again in the future 😁😁😁

My garbage disposal started smoking this morning so I called True Plumbing, Heating and Air to see if they could having someone bring a new one and install it. Jason... read more from True Plumbing arrived as scheduled this afternoon and was professional and efficient. He came in with shoe covers resectfully even though I did not request it. He quickly installed the dispoal and provided me within information on the benefits of the one he chose to bring. True Plumbing, Heating and Air will be my first go to for services in this area. Thank you.

Jason and his team were great! I had called over 5 different companies in the valley. Only two answered the phone but couldn’t get out before end of next week.... read more The other companies didn’t even answer the phone. I called True Plumbing and they had someone to my house within 1.5 hours of calling and had my issue fixed under 3 hours in all. They were great and I would highly recommend!

I highly recommend True plumbing. East is such an educated young man! They installed my new water heater in no time. Very professional experience.

Extremely professional, friendly, and fast. Replaced a broken toilet within 24 hours and replaced a water heater within 12 hours. They're life savers when it comes to plumbing,... read more can't recommend them enough.

I had East with True plumbing come out to fix a leak on my toilet and I am more than pleased with the services provided. they came out first thing... read more in the morning East was very professional and knowledgeable with the situation then fixed it quickly! Thankyou East and True Plumbing!

True Plumbing did an amazing job of adding a new gas line to our house and replacing a water heater. It was a huge job, and Roland and his... read more team were amazing at being minimally invasive and communicating exactly what was going to happen and when. The price was very reasonable and I am super pleased with the work

Could not ask for a more professional company on time and went above and beyond my expectations. I have used this company for many repairs and having a older home... read more tuat needs repairs this is a company you can rely on on time far and always go above and beyond I will recommend them to anyone I know who needs plumbing done. For sure a 5 star company

An expert (Roland) came to my house the same day as I called. He explained the problem in a way that was easy to understand. He gave a fair estimate.... read more When I agreed to have my 30-year-old water heater replaced, Nick and East were able to come replace it The Same Day! I true-ly (pun intended) appreciate all of their help and hard work so I can be more comfortable in my home.

True Plumbing did a great job. They had great customer service and were able to come out the same day. East and Nick replaced our water heater quickly and efficiently.... read more We are very happy with their work!

He was fast,friendly ,affordable and did a great job , I definitely would recommend this company

Just wanted to give a huge shout out to my new homie East who responded to the call about a overflowing toilet. I live in an older duplex and couldn't... read more use either of the bathrooms or washer or shower due to the problem. It was later in the evening and I live in Tooele. I was so impressed with the professional, friendly, and quick response. Who drove out from Salt Lake City and then had to go back to get something else and his partner to try and fix the problem. Which they did! Thank God. It was a huge difficult process. And the day before my daughters first day In Jr. High and my other daughters birthday and a workday for me. It was late but they came with a great attitude and willing to help me out and saved the day, after an already long stressful work day . Thank you so much guys!! I extremely recommend them to everyone. It was a blessing to have them be the only one's who would show up for us that late in the day. And they were here at the time they said they would be both trips back and forth. Thank you so much again. Slay!!!

Roland came by and did an amazing job. He did a full rework of the main sewage line. He quickly and accurately diagnosed a bad sewage smell that originated in... read more the walls from cracked old lines. 10/10 would recommend.

August 12, 2023 Was having an issue with my water heater. I had used True Plumbing in the past and was pleased with them. So of course I called them... read more again and Jason was here within the hour. He was able to get my water heater working. Jason did not charge me for the service. Eventually I will have to replace my water heater as it is 12 years old. I am so pleased with this company. I will definitely contact them in a few weeks for the replacement. Jason was professional and very knowledgeable. I definitely highly recommend this company. Thank you Jason we appreciate you! We had a mess with our plumbing. Daniel saved us. He was very professional, very knowledgeable. He explained everything he was doing as he went along. I can say I've never been so.pleased. I would definitely have Daniel from True plumbing come again. He was super amazing.

They just finished a replacement of my water main line from meter into the house. the work was done quickly and professionally. They took the lease disruptive/invasive method... read more to run the new line. The yard looks the same as it did before they did their work, maybe even better! Jason and his crew showed up on time, communicated quickly and were curious/respectful with all phases of their work. Job finished on-time and on budget. I would definitely recommend them and would hire them again for future work.

Great service. I had a clogged drain that was difficult to clear. Jason spent the time necessary to clear it.

My mom had an issue with a clogged line. Jason came out, very professional and personal. He wasnt able to clear the pipe, he didnt charge my mom a dime.... read more That is true integrity. We will definitely refer Jason to our family and friends. Thank you Jason for taking such great care of my mom.

Jason was quick to answer and schedule an appointment with. When he arrived, He was able to fix our issue and left the work area cleaner than it was before.... read more We look forward to using True Plumbing, Heating and Air for our future basement plumbing needs.

What a great, reliable company! Roland came out and spent time talking with us about our problem and other issues we were concerned about! He was never pressed... read more for time, stayed until all our questions were answered and was so hard working and kind! I have found my new go-to plumbing company!!!

Roland came to my home and diagnosed our sprinkler system problem, which was creating a stream around as part of the house, but also flooded part of the basement. He... read more very quickly, saw what the problem was and was able to repair to repair that the next day. He also helped me get in touch with the people that would help me with the restoration of the problem inside the house. This was a mitigation company that works directly with the homeowners insurance. It sped up the whole process tremendously and helped us get back online and with problem solved in a very short period of time.

Roland showed up same day and fixed our water heater. He even showed us what happened and how to handle ourselves in the future. Class act the whole way through.... read more Dude deserves a raise 110%

Nick and East did an amazing job . They were plumbing gentlemen. The job took longer than expected but they made it look like they got it. I really appreciated... read more how they made it all clean afterwards

True Plumbing went out of their way to complete the service we needed outside of business hours on very short notice. Scheduling was super simple and the technician was very... read more professional. Will look to utilize True Plumbing at home and at my workplace!

On 07/10/2023 I had a pipe burst in our basement after midnight. Gave Jason a phone call and he came out to our house in the middle of the night.... read more Took care of a pipe burst really quick. He also referred us to restoration company. Same day they came out and took care of the pipe issue. Really nice company and definitely recommend them to anyone that has an issue with pipes. Thank you Jason for your hard work.

They are responsive, they do a quality job and are great to work with. I'd recommend Jason and True plumbing for any of your plumbing needs!