Water Softener Installation in West Jordan, Grantsville & Surrounding Areas

Brian was awesome! He was able to come a littler earlier than planned so he called me first to make sure that would be ok. When he got here... read more he was professional and friendly. I will definitely be calling these guys again when I need more plumbing work done.

Bryan, Easton and Nick are the best! We had a leak and needed to re-pipe the house. They were fast, efficient and incredibly professional. They tackled any... read more problem, left the house cleaned and even installed some faucets for us!

True replaced a difficult shower head, dial, and faucet for us and did a great job! We worked with Brian, Easton, and Nick and were impressed with their professionalism.

What a great, reliable company! Roland came out and spent time talking with us about our problem and other issues we were concerned about! He was never pressed... read more for time, stayed until all our questions were answered and was so hard working and kind! I have found my new go-to plumbing company!!!

I called because I had a tankless water heater issue, no consistency in flow of hot water. Jon came out to flush the system and charged me for the... read more flushing. Asked also about a leaky faucet in my bathroom and he told me that he was more of a hvac guy and would have to send someone else out to look at the faucet. The flushing worked for a couple hours but my hot water stopped working again. So I texted Jon again and he came back out and adjusted the pressure to my home. And that didn't work either. I had to text him again. He came back out to investigate further and determined it could be my float and it was a lengthy job and said he would come back on Tuesday March 21st at 330pm. Tuesday came and at 345-4pm I texted him and asked if he was still coming and he proceeded to tell me he forgot to call me to let me know that his truck was getting shelving put in that they have been waiting awhile to do. He said it would be Wednesday or Thursday that his truck should be done and he would call me when his truck was done to set up a new time to come work on it. Thursday came, and still nothing so I texted and asked him if he had any idea when he would be back out. I got no response, so I texted Friday and asked if he was going to come fix my problem or not. And no response to that either. Since we didn't receive a response from Jon, we called the number for the company and got ahold of dispatch and explained the situation. She put us on hold and when she returned she said she couldn't get a hold of him and she would call us back once she does. She didn't bother to ask for our number. When we asked her if she wanted our number, she said she had it. At the time of writing this review (Sunday, 3/26/23) NO ONE has called, texted or came by. Very disappointed and very unprofessional and a waste of time. Edit: they called to apologize on 4/13/2023 and said that they completely dropped the ball on my service needs and refunded the amount I paid initially. Hence why I changed my rating from 1 star to 3 stars. But still unhappy with how long it took them to contact me.

Jason was amazing! I had a very stressful flood into my basement Jason came out and solved the problem and fixed it professionally, Honestly, and safely. I Would... read more definitely recommend them to my friends and family.

Great company and super responsive even over holiday weekend. I had problem with my toilet not flushing correctly bc of soft clog that happened Saturday night. I called super late... read more and they set me up with early appointment for next morning. They came with in first 30 minutes of 2 hour window and fixed it right way. The technician was super professional and very knowledgeable and would definitely recommend to anyone needing plumbing services. They will be my plumbing company from now on. Thanks again.

Jason and his team were great! I had called over 5 different companies in the valley. Only two answered the phone but couldn’t get out before end of next week.... read more The other companies didn’t even answer the phone. I called True Plumbing and they had someone to my house within 1.5 hours of calling and had my issue fixed under 3 hours in all. They were great and I would highly recommend!

Amazing service and quick response to fix our shower! Highly recommend!

Great service. I had a clogged drain that was difficult to clear. Jason spent the time necessary to clear it.

Jason was professional, personable, clean , and will be using True Plumbing again. I would recommend using Jason and his staff at True Plumbing.

True Plumbing did an amazing job of adding a new gas line to our house and replacing a water heater. It was a huge job, and Roland and his... read more team were amazing at being minimally invasive and communicating exactly what was going to happen and when. The price was very reasonable and I am super pleased with the work

An expert (Roland) came to my house the same day as I called. He explained the problem in a way that was easy to understand. He gave a fair estimate.... read more When I agreed to have my 30-year-old water heater replaced, Nick and East were able to come replace it The Same Day! I true-ly (pun intended) appreciate all of their help and hard work so I can be more comfortable in my home.

He was fast,friendly ,affordable and did a great job , I definitely would recommend this company

Guys were fast and did a great job. Found my plumber.

Roland came by and did an amazing job. He did a full rework of the main sewage line. He quickly and accurately diagnosed a bad sewage smell that originated in... read more the walls from cracked old lines. 10/10 would recommend.

My water tank broke and I had no hot water. Turns out I needed a new water tank. John came and fixed the water tank the same day it broke.... read more I also needed a new furnace. John drove through extreme blizzard to get to me and installed my furnace 2 days later. I appreciate that they got this done so quickly. John was professional and seemed to really know his stuff. I also feel that I got a good deal and that he did not jack up the price because I live in Park City. Thank you True plumbing and John. I greatly appreciate their work. I highly recommend!

They just finished a replacement of my water main line from meter into the house. the work was done quickly and professionally. They took the lease disruptive/invasive method... read more to run the new line. The yard looks the same as it did before they did their work, maybe even better! Jason and his crew showed up on time, communicated quickly and were curious/respectful with all phases of their work. Job finished on-time and on budget. I would definitely recommend them and would hire them again for future work.

After a few years of trying to find a plumbing business that did the job right the first time, just by luck, I found True Plumbing. When I first called... read more to schedule an appointment earlier this year they were friendly & accommodating. I’ve used True Plumbing twice now & my search for a competent, safe plumbing company is over. I’ll continue to use True Plumbing in the future for any plumbing issues that arise in my home. Roland has come to my house both times I’ve used True Plumbing. Roland is such a nice & knowledgeable person who I felt comfortable having in my home. If you’re looking for a great plumber call True Plumbing & request Roland. He’s very helpful & explains what he’s doing. He fixes things right the first time!

They are responsive, they do a quality job and are great to work with. I'd recommend Jason and True plumbing for any of your plumbing needs!

Jason was quick to answer and schedule an appointment with. When he arrived, He was able to fix our issue and left the work area cleaner than it was before.... read more We look forward to using True Plumbing, Heating and Air for our future basement plumbing needs.

Roland came to my home and diagnosed our sprinkler system problem, which was creating a stream around as part of the house, but also flooded part of the basement. He... read more very quickly, saw what the problem was and was able to repair to repair that the next day. He also helped me get in touch with the people that would help me with the restoration of the problem inside the house. This was a mitigation company that works directly with the homeowners insurance. It sped up the whole process tremendously and helped us get back online and with problem solved in a very short period of time.

Good info

Jason helped me out on Black Friday with a bad water heater sensor. Was able to come out same day and was in and out in about 40 minutes!

East and Jason are great plumbers and exceptional human beings on top of that. I will hire them again!!

I called on a Friday night for a non emergency clogged toilet and it was fixed by noon on Saturday.

True Plumbing went out of their way to complete the service we needed outside of business hours on very short notice. Scheduling was super simple and the technician was very... read more professional. Will look to utilize True Plumbing at home and at my workplace!