Shower Valve Repair & Replacement in West Jordan, Grantsville & Surrounding Areas

East and Jason are great plumbers and exceptional human beings on top of that. I will hire them again!!

I called because I had a tankless water heater issue, no consistency in flow of hot water. Jon came out to flush the system and charged me for the... read more flushing. Asked also about a leaky faucet in my bathroom and he told me that he was more of a hvac guy and would have to send someone else out to look at the faucet. The flushing worked for a couple hours but my hot water stopped working again. So I texted Jon again and he came back out and adjusted the pressure to my home. And that didn't work either. I had to text him again. He came back out to investigate further and determined it could be my float and it was a lengthy job and said he would come back on Tuesday March 21st at 330pm. Tuesday came and at 345-4pm I texted him and asked if he was still coming and he proceeded to tell me he forgot to call me to let me know that his truck was getting shelving put in that they have been waiting awhile to do. He said it would be Wednesday or Thursday that his truck should be done and he would call me when his truck was done to set up a new time to come work on it. Thursday came, and still nothing so I texted and asked him if he had any idea when he would be back out. I got no response, so I texted Friday and asked if he was going to come fix my problem or not. And no response to that either. Since we didn't receive a response from Jon, we called the number for the company and got ahold of dispatch and explained the situation. She put us on hold and when she returned she said she couldn't get a hold of him and she would call us back once she does. She didn't bother to ask for our number. When we asked her if she wanted our number, she said she had it. At the time of writing this review (Sunday, 3/26/23) NO ONE has called, texted or came by. Very disappointed and very unprofessional and a waste of time. Edit: they called to apologize on 4/13/2023 and said that they completely dropped the ball on my service needs and refunded the amount I paid initially. Hence why I changed my rating from 1 star to 3 stars. But still unhappy with how long it took them to contact me.

My wife and I recently purchased a house and the plumbing was shot. Not a single working bathroom in the whole house. My wife and I figured two to three... read more weeks worth of work, minimum. True plumbing came in and got the job done in three or four days. Hard workers, and good people. Jason met with me on a couple occasions after hours to go over things with me and answer all of my questions-even the stupid ones. Highly recommended. They will definitely be my go-to moving forward!

Thank you Brian and Easton of True Plumbing WestJordan. You both did a wonderful, professional job of putting in a new water heater and replacing two hose bibs that... read more were stripped and needed an extensive amount of work for the install. They were courteous, friendly, on time, and most importantly showed expertise and competence. Got this job done in half the time that I was expecting. Cleaned up before leaving. They also did some trouble shooting on another project that needs attention. I will only use this company from here on out for any future issues.

Roland came by and did an amazing job. He did a full rework of the main sewage line. He quickly and accurately diagnosed a bad sewage smell that originated in... read more the walls from cracked old lines. 10/10 would recommend.

I called on a Friday night for a non emergency clogged toilet and it was fixed by noon on Saturday.

Great service ???? Thank you TruePlumbing ????

He was fast,friendly ,affordable and did a great job , I definitely would recommend this company

I highly recommend True plumbing. East is such an educated young man! They installed my new water heater in no time. Very professional experience.

Jason was professional, personable, clean , and will be using True Plumbing again. I would recommend using Jason and his staff at True Plumbing.

August 12, 2023 Was having an issue with my water heater. I had used True Plumbing in the past and was pleased with them. So of course I called them... read more again and Jason was here within the hour. He was able to get my water heater working. Jason did not charge me for the service. Eventually I will have to replace my water heater as it is 12 years old. I am so pleased with this company. I will definitely contact them in a few weeks for the replacement. Jason was professional and very knowledgeable. I definitely highly recommend this company. Thank you Jason we appreciate you! We had a mess with our plumbing. Daniel saved us. He was very professional, very knowledgeable. He explained everything he was doing as he went along. I can say I've never been so.pleased. I would definitely have Daniel from True plumbing come again. He was super amazing.

Brian was awesome! He was able to come a littler earlier than planned so he called me first to make sure that would be ok. When he got here... read more he was professional and friendly. I will definitely be calling these guys again when I need more plumbing work done.

Great response to an emergency situation. They arrived in less than an hour to help us. Roland was kind and helpful through the whole process. He worked on fixing our... read more situation in a timely manner and helped us to understand the issue and how we can prevent it from happening again. Thank you for everything.

I had East with True plumbing come out to fix a leak on my toilet and I am more than pleased with the services provided. they came out first thing... read more in the morning East was very professional and knowledgeable with the situation then fixed it quickly! Thankyou East and True Plumbing!

We had some sewage coming up through the drain in our Utility room.We noticed this at 10 PM. My wife called several companies looking for someone to come out tonight... read more because the basement started smelling like sewage and we didn't want to use any water until we got it fixed and un clogged. They all told us they would either call us back or they could be out first thing in the morning. Which none of the called back. So I kept searching and came across True Plumbing. They answered right away put us on hold while they got hold of there Technician. Jason was at are house within 30 minutes. This was after midnight. He was very professional. I showed him where the issue was and he gave an upfront estimate and he found the clog and had it done within 30 minutes. He also put his snake camera to make sure it was cleared. I would definitely recommend using this company. Jason was awesome. He also recommended us a restoration company which I thought was cool of him since this is sewer water and we need to get it cleaned up properly.

After a few years of trying to find a plumbing business that did the job right the first time, just by luck, I found True Plumbing. When I first called... read more to schedule an appointment earlier this year they were friendly & accommodating. I’ve used True Plumbing twice now & my search for a competent, safe plumbing company is over. I’ll continue to use True Plumbing in the future for any plumbing issues that arise in my home. Roland has come to my house both times I’ve used True Plumbing. Roland is such a nice & knowledgeable person who I felt comfortable having in my home. If you’re looking for a great plumber call True Plumbing & request Roland. He’s very helpful & explains what he’s doing. He fixes things right the first time!

Could not ask for a more professional company on time and went above and beyond my expectations. I have used this company for many repairs and having a older home... read more tuat needs repairs this is a company you can rely on on time far and always go above and beyond I will recommend them to anyone I know who needs plumbing done. For sure a 5 star company

An expert (Roland) came to my house the same day as I called. He explained the problem in a way that was easy to understand. He gave a fair estimate.... read more When I agreed to have my 30-year-old water heater replaced, Nick and East were able to come replace it The Same Day! I true-ly (pun intended) appreciate all of their help and hard work so I can be more comfortable in my home.

My mom had an issue with a clogged line. Jason came out, very professional and personal. He wasnt able to clear the pipe, he didnt charge my mom a dime.... read more That is true integrity. We will definitely refer Jason to our family and friends. Thank you Jason for taking such great care of my mom.

They are responsive, they do a quality job and are great to work with. I'd recommend Jason and True plumbing for any of your plumbing needs!

Extremely professional, friendly, and fast. Replaced a broken toilet within 24 hours and replaced a water heater within 12 hours. They're life savers when it comes to plumbing,... read more can't recommend them enough.

Jason was quick to answer and schedule an appointment with. When he arrived, He was able to fix our issue and left the work area cleaner than it was before.... read more We look forward to using True Plumbing, Heating and Air for our future basement plumbing needs.

Guys were fast and did a great job. Found my plumber.

Amazing service and quick response to fix our shower! Highly recommend!

Jason and his team have been my go to team three times now. They are professional, courteous, punctual and do a quality job. I will always call True Plumbing for... read more my needs.

True Plumbing did an amazing job of adding a new gas line to our house and replacing a water heater. It was a huge job, and Roland and his... read more team were amazing at being minimally invasive and communicating exactly what was going to happen and when. The price was very reasonable and I am super pleased with the work

True replaced a difficult shower head, dial, and faucet for us and did a great job! We worked with Brian, Easton, and Nick and were impressed with their professionalism.