Tankless Water Heater Installation in West Jordan, Grantsville & Surrounding Areas

I highly recommend True plumbing. East is such an educated young man! They installed my new water heater in no time. Very professional experience.

Great service ???? Thank you TruePlumbing ????

Nick and East did an amazing job . They were plumbing gentlemen. The job took longer than expected but they made it look like they got it. I really appreciated... read more how they made it all clean afterwards

August 12, 2023 Was having an issue with my water heater. I had used True Plumbing in the past and was pleased with them. So of course I called them... read more again and Jason was here within the hour. He was able to get my water heater working. Jason did not charge me for the service. Eventually I will have to replace my water heater as it is 12 years old. I am so pleased with this company. I will definitely contact them in a few weeks for the replacement. Jason was professional and very knowledgeable. I definitely highly recommend this company. Thank you Jason we appreciate you! We had a mess with our plumbing. Daniel saved us. He was very professional, very knowledgeable. He explained everything he was doing as he went along. I can say I've never been so.pleased. I would definitely have Daniel from True plumbing come again. He was super amazing.

Great company and super responsive even over holiday weekend. I had problem with my toilet not flushing correctly bc of soft clog that happened Saturday night. I called super late... read more and they set me up with early appointment for next morning. They came with in first 30 minutes of 2 hour window and fixed it right way. The technician was super professional and very knowledgeable and would definitely recommend to anyone needing plumbing services. They will be my plumbing company from now on. Thanks again.

I called because I had a tankless water heater issue, no consistency in flow of hot water. Jon came out to flush the system and charged me for the... read more flushing. Asked also about a leaky faucet in my bathroom and he told me that he was more of a hvac guy and would have to send someone else out to look at the faucet. The flushing worked for a couple hours but my hot water stopped working again. So I texted Jon again and he came back out and adjusted the pressure to my home. And that didn't work either. I had to text him again. He came back out to investigate further and determined it could be my float and it was a lengthy job and said he would come back on Tuesday March 21st at 330pm. Tuesday came and at 345-4pm I texted him and asked if he was still coming and he proceeded to tell me he forgot to call me to let me know that his truck was getting shelving put in that they have been waiting awhile to do. He said it would be Wednesday or Thursday that his truck should be done and he would call me when his truck was done to set up a new time to come work on it. Thursday came, and still nothing so I texted and asked him if he had any idea when he would be back out. I got no response, so I texted Friday and asked if he was going to come fix my problem or not. And no response to that either. Since we didn't receive a response from Jon, we called the number for the company and got ahold of dispatch and explained the situation. She put us on hold and when she returned she said she couldn't get a hold of him and she would call us back once she does. She didn't bother to ask for our number. When we asked her if she wanted our number, she said she had it. At the time of writing this review (Sunday, 3/26/23) NO ONE has called, texted or came by. Very disappointed and very unprofessional and a waste of time. Edit: they called to apologize on 4/13/2023 and said that they completely dropped the ball on my service needs and refunded the amount I paid initially. Hence why I changed my rating from 1 star to 3 stars. But still unhappy with how long it took them to contact me.

Jason was professional, personable, clean , and will be using True Plumbing again. I would recommend using Jason and his staff at True Plumbing.

Thank you Brian and Easton of True Plumbing WestJordan. You both did a wonderful, professional job of putting in a new water heater and replacing two hose bibs that... read more were stripped and needed an extensive amount of work for the install. They were courteous, friendly, on time, and most importantly showed expertise and competence. Got this job done in half the time that I was expecting. Cleaned up before leaving. They also did some trouble shooting on another project that needs attention. I will only use this company from here on out for any future issues.

Roland showed up same day and fixed our water heater. He even showed us what happened and how to handle ourselves in the future. Class act the whole way through.... read more Dude deserves a raise 110%

Bryan, Easton and Nick are the best! We had a leak and needed to re-pipe the house. They were fast, efficient and incredibly professional. They tackled any... read more problem, left the house cleaned and even installed some faucets for us!

Jason helped me out on Black Friday with a bad water heater sensor. Was able to come out same day and was in and out in about 40 minutes!

Roland came to my home and diagnosed our sprinkler system problem, which was creating a stream around as part of the house, but also flooded part of the basement. He... read more very quickly, saw what the problem was and was able to repair to repair that the next day. He also helped me get in touch with the people that would help me with the restoration of the problem inside the house. This was a mitigation company that works directly with the homeowners insurance. It sped up the whole process tremendously and helped us get back online and with problem solved in a very short period of time.

Good info

Jason was quick to answer and schedule an appointment with. When he arrived, He was able to fix our issue and left the work area cleaner than it was before.... read more We look forward to using True Plumbing, Heating and Air for our future basement plumbing needs.

Brian was awesome! He was able to come a littler earlier than planned so he called me first to make sure that would be ok. When he got here... read more he was professional and friendly. I will definitely be calling these guys again when I need more plumbing work done.

East and Jason are great plumbers and exceptional human beings on top of that. I will hire them again!!

Just wanted to give a huge shout out to my new homie East who responded to the call about a overflowing toilet. I live in an older duplex and couldn't... read more use either of the bathrooms or washer or shower due to the problem. It was later in the evening and I live in Tooele. I was so impressed with the professional, friendly, and quick response. Who drove out from Salt Lake City and then had to go back to get something else and his partner to try and fix the problem. Which they did! Thank God. It was a huge difficult process. And the day before my daughters first day In Jr. High and my other daughters birthday and a workday for me. It was late but they came with a great attitude and willing to help me out and saved the day, after an already long stressful work day . Thank you so much guys!! I extremely recommend them to everyone. It was a blessing to have them be the only one's who would show up for us that late in the day. And they were here at the time they said they would be both trips back and forth. Thank you so much again. Slay!!!

Great response to an emergency situation. They arrived in less than an hour to help us. Roland was kind and helpful through the whole process. He worked on fixing our... read more situation in a timely manner and helped us to understand the issue and how we can prevent it from happening again. Thank you for everything.

They are responsive, they do a quality job and are great to work with. I'd recommend Jason and True plumbing for any of your plumbing needs!

What a great, reliable company! Roland came out and spent time talking with us about our problem and other issues we were concerned about! He was never pressed... read more for time, stayed until all our questions were answered and was so hard working and kind! I have found my new go-to plumbing company!!!

An emergency call due to sewage problems. Jason was transparent with pricing and very well with communicating with me throughout the whole process. Their plumbers Nick and East came out... read more to assess the issue and helped fix the problem quickly and professionally. Very competitive pricing, and they left me with the impression of a very honest company. I strongly recommend them to others. Although I don’t hope to see them soon, I will definitely be calling them the next time I have issues. 5 star company! Thank you.????????

We had some sewage coming up through the drain in our Utility room.We noticed this at 10 PM. My wife called several companies looking for someone to come out tonight... read more because the basement started smelling like sewage and we didn't want to use any water until we got it fixed and un clogged. They all told us they would either call us back or they could be out first thing in the morning. Which none of the called back. So I kept searching and came across True Plumbing. They answered right away put us on hold while they got hold of there Technician. Jason was at are house within 30 minutes. This was after midnight. He was very professional. I showed him where the issue was and he gave an upfront estimate and he found the clog and had it done within 30 minutes. He also put his snake camera to make sure it was cleared. I would definitely recommend using this company. Jason was awesome. He also recommended us a restoration company which I thought was cool of him since this is sewer water and we need to get it cleaned up properly.

An expert (Roland) came to my house the same day as I called. He explained the problem in a way that was easy to understand. He gave a fair estimate.... read more When I agreed to have my 30-year-old water heater replaced, Nick and East were able to come replace it The Same Day! I true-ly (pun intended) appreciate all of their help and hard work so I can be more comfortable in my home.

My garbage disposal started smoking this morning so I called True Plumbing, Heating and Air to see if they could having someone bring a new one and install it. Jason... read more from True Plumbing arrived as scheduled this afternoon and was professional and efficient. He came in with shoe covers resectfully even though I did not request it. He quickly installed the dispoal and provided me within information on the benefits of the one he chose to bring. True Plumbing, Heating and Air will be my first go to for services in this area. Thank you.

True Plumbing did an amazing job of adding a new gas line to our house and replacing a water heater. It was a huge job, and Roland and his... read more team were amazing at being minimally invasive and communicating exactly what was going to happen and when. The price was very reasonable and I am super pleased with the work

We had a problem with one bathroom shower suddenly not working. Jason (the owner) came by after hours to troubleshoot the issue. He was professional, courteous and quick. We will... read more definitely be using True Plumbing’s services again.

My water tank broke and I had no hot water. Turns out I needed a new water tank. John came and fixed the water tank the same day it broke.... read more I also needed a new furnace. John drove through extreme blizzard to get to me and installed my furnace 2 days later. I appreciate that they got this done so quickly. John was professional and seemed to really know his stuff. I also feel that I got a good deal and that he did not jack up the price because I live in Park City. Thank you True plumbing and John. I greatly appreciate their work. I highly recommend!