Water Line Repair in West Jordan, Grantsville & Surrounding Areas

Jason was professional, personable, clean , and will be using True Plumbing again. I would recommend using Jason and his staff at True Plumbing.

I had East with True plumbing come out to fix a leak on my toilet and I am more than pleased with the services provided. they came out first thing... read more in the morning East was very professional and knowledgeable with the situation then fixed it quickly! Thankyou East and True Plumbing!

Amazing service and quick response to fix our shower! Highly recommend!

My mom had an issue with a clogged line. Jason came out, very professional and personal. He wasnt able to clear the pipe, he didnt charge my mom a dime.... read more That is true integrity. We will definitely refer Jason to our family and friends. Thank you Jason for taking such great care of my mom.

We had a problem with one bathroom shower suddenly not working. Jason (the owner) came by after hours to troubleshoot the issue. He was professional, courteous and quick. We will... read more definitely be using True Plumbing’s services again.

My water tank broke and I had no hot water. Turns out I needed a new water tank. John came and fixed the water tank the same day it broke.... read more I also needed a new furnace. John drove through extreme blizzard to get to me and installed my furnace 2 days later. I appreciate that they got this done so quickly. John was professional and seemed to really know his stuff. I also feel that I got a good deal and that he did not jack up the price because I live in Park City. Thank you True plumbing and John. I greatly appreciate their work. I highly recommend!

Great service. I had a clogged drain that was difficult to clear. Jason spent the time necessary to clear it.

I called because I had a tankless water heater issue, no consistency in flow of hot water. Jon came out to flush the system and charged me for the... read more flushing. Asked also about a leaky faucet in my bathroom and he told me that he was more of a hvac guy and would have to send someone else out to look at the faucet. The flushing worked for a couple hours but my hot water stopped working again. So I texted Jon again and he came back out and adjusted the pressure to my home. And that didn't work either. I had to text him again. He came back out to investigate further and determined it could be my float and it was a lengthy job and said he would come back on Tuesday March 21st at 330pm. Tuesday came and at 345-4pm I texted him and asked if he was still coming and he proceeded to tell me he forgot to call me to let me know that his truck was getting shelving put in that they have been waiting awhile to do. He said it would be Wednesday or Thursday that his truck should be done and he would call me when his truck was done to set up a new time to come work on it. Thursday came, and still nothing so I texted and asked him if he had any idea when he would be back out. I got no response, so I texted Friday and asked if he was going to come fix my problem or not. And no response to that either. Since we didn't receive a response from Jon, we called the number for the company and got ahold of dispatch and explained the situation. She put us on hold and when she returned she said she couldn't get a hold of him and she would call us back once she does. She didn't bother to ask for our number. When we asked her if she wanted our number, she said she had it. At the time of writing this review (Sunday, 3/26/23) NO ONE has called, texted or came by. Very disappointed and very unprofessional and a waste of time. Edit: they called to apologize on 4/13/2023 and said that they completely dropped the ball on my service needs and refunded the amount I paid initially. Hence why I changed my rating from 1 star to 3 stars. But still unhappy with how long it took them to contact me.

My garbage disposal started smoking this morning so I called True Plumbing, Heating and Air to see if they could having someone bring a new one and install it. Jason... read more from True Plumbing arrived as scheduled this afternoon and was professional and efficient. He came in with shoe covers resectfully even though I did not request it. He quickly installed the dispoal and provided me within information on the benefits of the one he chose to bring. True Plumbing, Heating and Air will be my first go to for services in this area. Thank you.

Extremely professional, friendly, and fast. Replaced a broken toilet within 24 hours and replaced a water heater within 12 hours. They're life savers when it comes to plumbing,... read more can't recommend them enough.

I called on a Friday night for a non emergency clogged toilet and it was fixed by noon on Saturday.

What a great, reliable company! Roland came out and spent time talking with us about our problem and other issues we were concerned about! He was never pressed... read more for time, stayed until all our questions were answered and was so hard working and kind! I have found my new go-to plumbing company!!!

Good info

Great response to an emergency situation. They arrived in less than an hour to help us. Roland was kind and helpful through the whole process. He worked on fixing our... read more situation in a timely manner and helped us to understand the issue and how we can prevent it from happening again. Thank you for everything.

On 07/10/2023 I had a pipe burst in our basement after midnight. Gave Jason a phone call and he came out to our house in the middle of the night.... read more Took care of a pipe burst really quick. He also referred us to restoration company. Same day they came out and took care of the pipe issue. Really nice company and definitely recommend them to anyone that has an issue with pipes. Thank you Jason for your hard work.

Just wanted to give a huge shout out to my new homie East who responded to the call about a overflowing toilet. I live in an older duplex and couldn't... read more use either of the bathrooms or washer or shower due to the problem. It was later in the evening and I live in Tooele. I was so impressed with the professional, friendly, and quick response. Who drove out from Salt Lake City and then had to go back to get something else and his partner to try and fix the problem. Which they did! Thank God. It was a huge difficult process. And the day before my daughters first day In Jr. High and my other daughters birthday and a workday for me. It was late but they came with a great attitude and willing to help me out and saved the day, after an already long stressful work day . Thank you so much guys!! I extremely recommend them to everyone. It was a blessing to have them be the only one's who would show up for us that late in the day. And they were here at the time they said they would be both trips back and forth. Thank you so much again. Slay!!!

Roland came by and did an amazing job. He did a full rework of the main sewage line. He quickly and accurately diagnosed a bad sewage smell that originated in... read more the walls from cracked old lines. 10/10 would recommend.

An expert (Roland) came to my house the same day as I called. He explained the problem in a way that was easy to understand. He gave a fair estimate.... read more When I agreed to have my 30-year-old water heater replaced, Nick and East were able to come replace it The Same Day! I true-ly (pun intended) appreciate all of their help and hard work so I can be more comfortable in my home.

Great service ???? Thank you TruePlumbing ????

Jason and his team were great! I had called over 5 different companies in the valley. Only two answered the phone but couldn’t get out before end of next week.... read more The other companies didn’t even answer the phone. I called True Plumbing and they had someone to my house within 1.5 hours of calling and had my issue fixed under 3 hours in all. They were great and I would highly recommend!

We had some sewage coming up through the drain in our Utility room.We noticed this at 10 PM. My wife called several companies looking for someone to come out tonight... read more because the basement started smelling like sewage and we didn't want to use any water until we got it fixed and un clogged. They all told us they would either call us back or they could be out first thing in the morning. Which none of the called back. So I kept searching and came across True Plumbing. They answered right away put us on hold while they got hold of there Technician. Jason was at are house within 30 minutes. This was after midnight. He was very professional. I showed him where the issue was and he gave an upfront estimate and he found the clog and had it done within 30 minutes. He also put his snake camera to make sure it was cleared. I would definitely recommend using this company. Jason was awesome. He also recommended us a restoration company which I thought was cool of him since this is sewer water and we need to get it cleaned up properly.

True replaced a difficult shower head, dial, and faucet for us and did a great job! We worked with Brian, Easton, and Nick and were impressed with their professionalism.

East and Jason are great plumbers and exceptional human beings on top of that. I will hire them again!!

I had an outside faucet fixed East and Nick where Awesome quick and professional I will use them again in the future ????????????

They are responsive, they do a quality job and are great to work with. I'd recommend Jason and True plumbing for any of your plumbing needs!

After a few years of trying to find a plumbing business that did the job right the first time, just by luck, I found True Plumbing. When I first called... read more to schedule an appointment earlier this year they were friendly & accommodating. I’ve used True Plumbing twice now & my search for a competent, safe plumbing company is over. I’ll continue to use True Plumbing in the future for any plumbing issues that arise in my home. Roland has come to my house both times I’ve used True Plumbing. Roland is such a nice & knowledgeable person who I felt comfortable having in my home. If you’re looking for a great plumber call True Plumbing & request Roland. He’s very helpful & explains what he’s doing. He fixes things right the first time!

True Plumbing did an amazing job of adding a new gas line to our house and replacing a water heater. It was a huge job, and Roland and his... read more team were amazing at being minimally invasive and communicating exactly what was going to happen and when. The price was very reasonable and I am super pleased with the work